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Refund policy

  • If you are not completely satisfied with your purchase, we will be happy to refund, replace, or exchange any item within 30 days of its purchase. Shipping cost will only be refunded for Standard shipping. Priority Mail, Next Day Shipping, 2 Day Shipping or International shipping will not be reimbursed.
  • If there is any problem with your merchandise please contact us at 305-373-3411 or email us at info@amaliajewelry.com
  • Items will only be accepted if in new conditions. 
  • Please request  a return authorization from info@amaliajewelry.com, add in the request your name, last name, address, invoice or order number, item code or style number(s) for the items that you are including in your return. We will send you the return authorization number and the instructions to ship back the product. Make sure to insure your package for the purchase price of the item(s) being returned and ship only in a box.
  • When returning an item please remember to send the Amalia Box and Amalia Bag included with your purchase.
  • You are responsible for the cost of shipping the item(s) back to us. The returned merchandise will be credited to your credit card.