Shipping, Returns & Exchanges
Orders are typically shipped in 1 to 2 business days after being placed.
We usually ship USPS First Class which takes 3 to 7 days to deliver. We offer Priority Mail (3 days), UPS/Fedex 2nd day & UPS/Fedex Next day delivery service at an extra cost.The Priority mail ,UPS and Fedex 2nd and Next day are not guarantee. We will ship same day if orders arrived before 2pm EST but we are not responsible if USPS , UPS or FEDEX does not deliver on time for the Priority mail , Next day service or 2nd Day service.
If you need us to ship same day the order needs to be placed before 2PM EST please call us to 305-373-3411 before placing the order to make sure we can accommodate your request.
Returns & Exchanges
- If you are not completely satisfied with your purchase, we will be happy to refund, replace, or exchange any item within 30 days of its purchase. Shipping cost will only be refunded for Standard shipping. Priority Mail, Next Day Shipping, 2 Day Shipping or any International shipping will not be reimbursed.
- If there is any problem with your merchandise please contact us at 305-373-3411 or email us at email@example.com
- Items will only be accepted if in new conditions.
- Please request a return authorization from firstname.lastname@example.org, add in the request your name, last name, address, invoice or order number, item code or style number(s) for the items that you are including in your return. We will send you the return authorization number and the instructions to ship back the product. Make sure to insure your package for the purchase price of the item(s) being returned and ship only in a box.
- When returning an item please remember to send the Amalia Box and Amalia Bag included with your purchase.
- You are responsible for the cost of shipping the item(s) back to us. The returned merchandise will be credited to your credit card, paypal o amazon account.
- International customers are responsible for duties, taxes and fees that the carrier may charge in the country of destination.We do not know if you will be charge or who much you will be charged for duties and taxes in your country.
- Enamel jewelry is lead free and is not guaranteed; the enamel may wear off when in contact with chlorine, sea water, body or solar protection creams, etc.
- We sell 1/2 pair earrings and backs if needed. Please email your request to email@example.com